Terms & Conditions
General
The Fuddy Duck Brewery
Last updated: 21.03.2026
These Terms & Conditions govern the use of the website and online store operated by The Fuddy Duck Brewery. By accessing this website or placing an order through our online shop, you agree to comply with and be bound by the following terms.
If you do not agree with these Terms & Conditions, you should not use this website or purchase products from us.
1. About Us
This website and online store is operated by The Fuddy Duck Brewery.
The Fuddy Duck Brewery produces and sells premium alcoholic beverages including speciality spirits such as Toffee Vodka. Our products are available for purchase both online and from our physical premises.
2. Age Restrictions
By placing an order on this website, you confirm that:
- You are 18 years of age or older
- You are legally permitted to purchase and consume alcohol in the United Kingdom
We operate a Challenge 25 policy, and identification may be required upon delivery.
We reserve the right to:
- Cancel orders where age verification fails
- Refuse delivery where valid identification is not provided
Acceptable identification includes:
- Passport
- UK Driving Licence
- Government approved ID card
3. Use of the Website
By using this website you agree that you will not:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Copy, reproduce, or distribute our content without permission
- Interfere with the operation or security of the website
All website content including images, branding, logos, and text remains the intellectual property of The Fuddy Duck Brewery unless otherwise stated.
4. Product Information
We make every effort to ensure product descriptions, images, and prices are accurate. However:
- Product appearance may vary slightly from images shown
- Bottle sizes, packaging, or labels may change without notice
- Prices may change without prior notice
All products are subject to availability.
If an item becomes unavailable after you place an order, we will contact you to offer:
- A substitute product
- A refund
- A delayed dispatch
5. Pricing & Payment
All prices are listed in GBP (£) and include applicable UK taxes where required.
We accept payment via secure online payment providers.
Orders will not be processed until payment has been successfully received.
We reserve the right to cancel orders where:
- Payment is declined
- Fraudulent activity is suspected
- Incorrect pricing is displayed due to a technical error
6. Delivery
We aim to dispatch orders promptly once payment has been confirmed.
Delivery times may vary depending on:
- Location
- Courier services
- Seasonal demand
Important delivery conditions:
- Deliveries require an adult aged 18+ present at the address
- ID may be requested by the courier
- Delivery may be refused if age verification fails
We cannot be held responsible for delays caused by:
- Courier services
- Weather conditions
- Incorrect address details supplied by the customer
7. Returns & Refunds
Due to the nature of our products, alcoholic beverages cannot normally be returned unless:
- The item arrives damaged
- The item is faulty
- The wrong product has been supplied
If you experience an issue with your order, please contact us within 48 hours of delivery with:
- Your order number
- Photographic evidence where relevant
Where a fault or error is confirmed, we will offer either:
- A replacement product
- A refund
- A suitable resolution
Refunds will be issued using the original payment method.
8. Cancellation Rights
Under UK distance selling regulations, customers may cancel their order before dispatch for a full refund.
Once dispatched, orders cannot normally be cancelled due to the nature of alcohol sales.
9. Responsible Drinking
The Fuddy Duck Brewery promotes responsible alcohol consumption.
Our products should be enjoyed responsibly and in moderation.
For information and advice on responsible drinking, please visit:
10. Limitation of Liability
To the fullest extent permitted by law, The Fuddy Duck Brewery shall not be liable for:
- Indirect or consequential losses
- Loss of profits, revenue, or business
- Any misuse of our products
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot legally be excluded
11. Website Availability
We aim to ensure the website is available at all times, however we cannot guarantee uninterrupted access.
The website may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical issues beyond our control
12. Third Party Links
This website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of external websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how personal data is collected and processed.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated versions will be published on this page and will take effect immediately upon posting.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact us through the contact details listed on our website.
Unit 7 Enterprise Way,
Boston
PE217TW
Call 07881 818875